Vantaggi
John Hancock is a part of Manulife so it is a big company with "tons" of opportunities for movement. The office space is pretty nice in Halifax.
Svantaggi
The position is a call center job that also requires a ton of knowledge on financial and technical matters. They tell you that you do not need to be a pro or understand the information simply be able to direct clients to it. False. Clients expect you to know everything. You have to know everything about 200+ retirement plans, funds, audits, setting up payroll, everything. All for the low pay of 40-45K. This position should pay 55-60K at least. The turnover is insane. I have seen about 60% of people quit within their first 3 months. Also you can not move within the company until you have a year expierence.