To big to succeed - Recensione dipendente - Customer Service presso Johnson Controls

2,0
20 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Established business model Good reputation Good collaboration culture

Svantaggi

Dysfunctional conflictual leadership Constant lay-offs and cost cutting while share price increases Incentives, shares and bonus absorbed by leadership

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Risposta di Johnson Controls
7mo
Thank you for your feedback as a Customer Service Represenative. Having management that is engaged, responsive and supportive makes all the difference in your career satisfaction. We will share your feedback with the appropriate individuals who can address your issues.

Esplora altre recensioni su Johnson Controls

5,0
9 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Team Work CEO Manager Location

Svantaggi

I do not have any cons

2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent pay, good PTO and benefits

Svantaggi

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

1
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Risposta di Johnson Controls
2w
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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