Three days for an answer turns into three weeks for a conversation - Recensione dipendente - Dipendente anonimo presso Johnson Controls

2,0
26 ago 2009
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Well respected company in the right industry (energy efficiency) at the right time, with some excellent product and service capabilities, and some great people in the field.

Svantaggi

I was working for York International when Johnson Controls purchased the company. York was a flat organization which enabled it to make decisions or provide answers quickly. JCI has so many layers of management that it once took three weeks to get a conference call scheduled with three levels of management to discuss an issue, and another week for a decision. At York, I was able to get an answer for a more complex issue in three days. When you are dealing with major customers that are used to getting a quick response, 3-4 weeks doesn't cut it.

Esplora altre recensioni su Johnson Controls

5,0
22 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great job that I would totally recommend anyone

Svantaggi

Wonderful, wonderful place to work, no complaints

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Risposta di Johnson Controls
1mo
Thank you so much for sharing your positive experience with Johnson Controls. Your input will help us in our mission to foster the best possible workplace for our teammates.
2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent pay, good PTO and benefits

Svantaggi

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

1
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Risposta di Johnson Controls
2w
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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