Customer Service Representative - Recensione dipendente - MSI Customer Service Representative presso Jonas Software

Money great benefits paid vacation

Time off away from home

It is a larger shell of companies, so the benefits are better than most I have had and still remain cost effective for a single person. My position and company within Jonas is fully remote, My coworkers are the highlight of my day.

The companies are super focused on using AI, but then they are so locked down in some of the minor companies that it's not worth it. Because there are so many companies that make up Jonas as a whole, there is always massive communication errors or lack of information from the top down. By time we get the first message from our managers, there are whole new sets of instructions. Pay increases are never scaled from your performance and barely cover any of the cost of living changes. You may get a bonus but that depends on a number that corporate calculates.