I.T. was a terrible department to work in. - Recensione dipendente - IT Support Specialist presso KPC Health

I worked in the I.T. department at KPC Healthcare for about two years. The technology department there is laughable. Don't expect any mentoring, or leadership. It's a competitive, rather than cooperative environment. The systems there are unorganized, and confusing. No thought has been put into any important workflows, or processes. Management literally yells at employees who are lower in position to themselves (didn't really happen to me, but was witnessed). Management has the I.T. department employees also working as the phone operators (answering calls for hospital emergencies!?). You will be handling Code Blues (yeah I know, this makes no sense). They had us learn, and handle this second job, while not giving anyone a raise for the new workload. Be prepared to work nights, weekends, and holidays (hospitals are open 27-7). Also, yearly raises are skipped, or minimal. There is no team atmosphere there, and no communication from one part of the I.T. department to another. The network and software infrastructure is constantly crashing, and management can't seem to handle any of it. They don't seem to care, or aren't bright enough to get any of it fixed. It's just a mess. The portable computers constantly loose wifi (for the entire two years I was there)! You will run in circles fixing the same problems over and over at this place. Also, the carpet and furniture there is about 40 years old, and looks it. Find yourself a company that is well organized, and has leaders that lead. There aren't many professionals at this place. I met some good guys, but there are few. The general culture there is severely lacking. Very much a bottom-of-the-barrel situation at KPC Healthcare (specifically in the I.T. arena). I can't speak for the rest of the corporation.