Vantaggi
Flexibility - just like any other agency
Svantaggi
They will not employee you if you are not good looking enough, have to have a certain image to fit the agency. The bookings team and management is unorganised and extremely rude. They have no respect for you. You will rarely get shifts, if you email them about shifts they will ignore your all your emails so you may as well not bother applying in the first place. They will expect you to work 7 days a week even if you have told them you are unavailable. If you have an ill day, they basically will fire you but won't actually tell you so you'll be waiting forever for another shift. I worked in Harvey Nichols and saw that they had been taken off the rota on which agencies can be used and which not to use. KWD were on the "do not use" list. You don't get any discount, management do not listen to your opinions or anything you have to say. Pay is never normally right sometimes you may not get paid until a few days after your pay day.