Horrible place to work - Recensione dipendente - Help Desk Analyst presso Kelly

1,0
9 feb 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Location, building, indoor heat, indoor plumbing, water fountain

Svantaggi

I was a help desk analyst at Kelly Services in Troy. There was only 6 positions open but they hired 8 people. The plan was that those that worked well enough would make it so 2 people out of the 8 hired are destined to be fired. Who runs a company like that? Why was there only 6 open spots open but you hire 8 people? You only get a total of 20 minutes for break time. Most other companies give you 30 minutes in an 8 hour shift. You dont always get a lunch break either. You get 3 days of training on the help desk and then are put on the phones. That is nowhere near long enough. Their ticketing system and knowledge base left a lot to be desired. Plus there was little information on who the subject matter experts where when you had a problem that was not in the knowledge base. Plus this company was touting the fact that they got an award from the Detroit free press as one of the best places to work. Who did Kelly Services pay off and how much to get that award? One of the worst work experiences I have ever had. Terrible

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Risposta di Kelly
4y
We review all of the feedback we receive in order to help evaluate our structure and processes.

Esplora altre recensioni su Kelly

5,0
24 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture and work life balance

Svantaggi

nothing bad to say about this company

5,0
6 gen 2019
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Virtuale, lavora da casa. La paga era ottima, gli orari erano ottimi, lavorano con te e sono molto flessibili, possono sempre prendere i turni se hai meno di 40 ore, (hai programmato 40 ore ma se perdi un giorno quella settimana) puoi scegliere un altro turno dal consiglio di amministrazione

Svantaggi

Non ci sono svantaggi a cui riesco a pensare in questo momento.

231
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Risposta di Kelly
7y
Grazie per aver dedicato del tempo per condividere la tua esperienza e per aver scritto una recensione così dettagliata. Apprezziamo il tuo contributo e siamo felici di sapere che le cose stanno andando bene per te.
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