Vantaggi
-My co workers are amazing and dedicated people -A real sense of teamwork on the "front lines" -Tried real hard to think of a third, its impossible.
Svantaggi
To add to the echo chamber; corporate and HR. Our housekeeping team turned our reviews around from a low 70s to a low 90s % satisfaction and corporates response was to write me up for a hair clip. That's just one example. Policy changes being handed down are obviously being made by people who have zero idea of what the jobs they're changing actually entail. They have a hard time holding on to good workers because they are ignored and paid scant peanuts while being expected to do more, faster, better. Also the guests that stay in my particular hotel (Casa Monica) are generally overly entitled jerks who expect you to slave away for nothing. Lines of communication barely exist except for when you've messed up. Good work goes unacknowledged.