Keypath Education

Recensioni su Keypath Education

Sadly Going downhill but with a chance to save itself - Recensione dipendente - Enrollment Advisor presso Keypath Education

2,0

7 giu 2017

Enrollment advisor

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

CEO has a lot of passion. The leadership seems to care, at least the front line leadership. The company is growing very quickly. The people are all mostly very friendly and generous.

Svantaggi

Very old-school work style. No work from home is anywhere in the future. They say "word hard play hard", but then forget about the work. My main concern is the decline in the past few months. The HR group has made numerous errors and doesn't seem to own them. A colleague of mine can't seem to get a straight return date from maternity. Other colleagues had to argue to get money that was owed to them and the HR group blamed ADP, even though they first just said the colleagues were wrong. It doesn't seem like employee satisfaction is a concern. I can see it is tough on my manager supporting the initiatives of the upper management, but she does a good job. Upper management recently took away a health program that gives us four extra days off if we earn them. They didn't explain it at all and when I asked my leader, she said that all she new was that enough staff didn't use it.

Risposta di Keypath Education

Thanks for your feedback. First of all my door is open and many employees speak to me about ideas, issues and company related matters. Feel free to stop by anytime to discuss any specifics to your concerns. To address a few of your concerns. We do have folks work from home, but roles that interact with students need to be in the office so we can collaborate on anything related to helping these students. I can't speak to your HR questions, but have always said we are not perfect and will always work hard to get folks the answers or mend a mistake. We are growing very fast and things can be missed. As you know I have worked at two OPM and know many other OPM companies. I can tell you that while many of the others are good, there is no place I have ever seen that is more supportive, collaborative and inventive than Keypath. One bias opinion.....:) Thanks again and hope you take me up on my offer to chat Steve

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5,0

27 ott 2025

Student advisor

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Svantaggi

Limited advancement opportunities available in current org structure.

Risposta di Keypath Education

1mo

We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve

1,0

5 mag 2026

Student advisor

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Strong remote‑first culture, which I appreciated.

Svantaggi

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

Risposta di Keypath Education

1mo

Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward

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Sadly Going downhill but with a chance to save itself - Recensione dipendente - Enrollment Advisor presso Keypath Education

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