Wonderful people, disappointing organization - Recensione dipendente - Dipendente anonimo presso Keypath Education

2,0
4 mag 2021
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people at Keypath are great humans with a deep care for one another. I truly enjoyed my team and the interactions I had with them, even during COVID. Speaking of, Keypath was incredibly generous, transparent, and flexible throughout the pandemic and that is commendable. I'd rate all my colleagues 5 stars - they were knowledgable, friendly, and very good at what they do. I can't say I ever had a truly bad interaction with anyone and the pay/benefits were more than fair. There is a lot to like about working at Keypath.

Svantaggi

Organizationally, it's messy and growing far too fast to keep pace. New clients would be brought on at a rapid clip to grow the bottom line without first ensuring those on hand could handle the weight. Organizational training for my role/team was largely nonexistent and left to individuals to help guide. From my first day to my last, I felt like I was working uphill every step of the way. Couple that with often siloed work and hard deadlines, and you have a recipe for burnout. We lost _a lot_ of people out from my relatively small department in a _very_ short amount of time. Burnout from constantly growing workloads was a primary factor in my departure, and I'm sure it was for others as well.

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Risposta di Keypath Education
5y
Thanks for the balanced and honest feedback and very sorry your experience was not great. Best way for us to improve, and I work each day to do so, is to speak directly to HR and/or myself to get specific on the issues you see. Agree we have been growing very fast and that can put strain on our current staff as we onboard new. The market is so exciting so slowing down is not any option, but we will continue to hire earlier and hopefully receive stress. Again thanks for your comments and reach out to me. Steve

Esplora altre recensioni su Keypath Education

5,0
27 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Svantaggi

Limited advancement opportunities available in current org structure.

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Risposta di Keypath Education
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong remote‑first culture, which I appreciated.

Svantaggi

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Risposta di Keypath Education
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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