A lot invested, little to show for it - Recensione dipendente - Dipendente anonimo presso Keypath Education

2,0
26 mar 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Department Leadership - there are departments/account teams with extraordinary leadership. Co workers - the people here make the experience. Good at the core - the employees and direct managers/directors care. They care about each other, they care about the work they do, they care about the people who keep this organization going. It's not just lip service, like it tends to be at a higher level.

Svantaggi

Unfortunately, there are many decisions that impact employees that our directors/vps (the people who actually know us) have no input or insight into, let alone control over. Changes that effect employees are largely negative - in the last year and a half, not one change that's happened has given employees anything. Every change has been taking something away, or making something worse. Granted, PlattForm is now offering benefits very similar to other companies - but vastly different than what people who've put years into this place have known. Negative after negative after negative makes it tough to see the bright side. No room to improve compensation - compensation is set. No matter how hard you work, you really only have an annual review to look forward to, and it's significantly worse than they used to be. No performance based compensation, no bonuses. You can get almost a perfect score on your performance review, and your raise is the same as the guy next to you. Sugar coating - cannot STAND trying to spin a negative change into something positive when it clearly isn't. We are all intelligent adults. The opportunity to enroll for pet insurance (when it wasn't actually even offered) is not a win for our crappy healthcare. It was mentioned as a benefit every time healthcare changes were discussed. No communication - expect to have life altering changes rolled out a week before they happen.

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Risposta di Keypath Education
11y
Your comments are heard! While I disagree with some of your comments I am sure we can always improve. Would really like the opportunity to sit down face to face to talk specifically about your advice and things we can do together to improve our company. You obviously care for PlattForm and we all want to continue to improve. But in the event we cannot connect, let me address a few of your concerns. 1. Agree that many employees really care for the company, the partners we serve, and ultimately the students that get an education. Appreciate that is recognized. 2. While we have had to change some benefits to align to market and to adapt to today's environment., we have tried not changed many of the benefits that employees have said are important . We will continue to evaluate future benefits and look for ways to enhance. But.....agree pet insurance is not key to our changes ;) 3. Communication. Communication among the 500 employees, 6 locations and 4 countries is not always easy. It is not an excuse, and we, like many companies, can always do better here. Again, open to your suggestions. 4. Culture. I would disagree that we don't have a great culture. Is it perfect, no, but compared to many companies that I have been at, and ones I visit, we do many things right here. Certainly, the education industry (and our company) is going through a lot of transition which causes noise. But, I see many great things here to continue to expand on. I do appreciate the honesty, and these comments keep me driving to improve. I hope to connect soon. steve.fireng@plattform.com

Esplora altre recensioni su Keypath Education

5,0
27 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Svantaggi

Limited advancement opportunities available in current org structure.

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Risposta di Keypath Education
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong remote‑first culture, which I appreciated.

Svantaggi

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Risposta di Keypath Education
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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