Good company, slowly deflating - Recensione dipendente - Dipendente anonimo presso Keypath Education

2,0
26 apr 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people working the day to day tasks at PlattForm are amazing. Talented, friendly, funny, and caring people. These great people go out of their way to make client requests feasible every day, and it is inspiring.

Svantaggi

Health insurance package is shameful. The medium plan costs $90 a month out of your pay and you have to pay 100% of medical visits and prescriptions up to $1,500. Prescriptions that were $20 on the previous plan are $120 now. I recommend not working here unless you are in perfect health, or covered by other insurance. When that $1,500 out of pocket is more than your bi-weekly paycheck- that is very difficult to manage. Comparable agency jobs insurance is significantly better- though PlattForm will tell you theirs is standard for the market. It might be comparable to an average call center healthcare package, but they are way below the other agencies in the area.

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Risposta di Keypath Education
11y
I appreciate your thoughts on our new benefits program. While everyone has different opinions about the program, one thing to keep in mind is the changing environment of the healthcare industry. From what we have heard from insurance providers, this is the trend of healthcare and if companies aren't already using this type of program, they could be soon. The good thing about the healthcare program PlattForm offers is that it does have three options. I realize each employee has unique requirements and hopefully, PlattFormers can find one that best fits their current needs. We are continuing to balance cost to employees and increasing healthcare cost. There will be additional communications coming out to PlattFormers about our benefit program to answer follow-up questions. As always, I encourage you to talk with HR about your concerns. In regard to your comments about locations, yes, do live in Chicago. But, let’s remember our company t is global today across 5 states, and 3 continents. I certainly am learning more and more about all of our areas, but if I offended you in any way about my lack of knowledge about KC, I apologize. I hear you concerning investment towards people and technology. We did invest millions of dollars in technology in 2014-15 (and more coming this year) and excited about our new leader in HR coming on board this past week. Finally, it sounds like you care for PlattForm and hope we can meet sometime face to face to talk directly. I, like you, care for this company and we are all working very hard to continue our company’s transformation. Not easy, but we have made good progress (see recent wins across the Globe!!). I wish you all the best, Steve

Esplora altre recensioni su Keypath Education

5,0
27 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Svantaggi

Limited advancement opportunities available in current org structure.

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Risposta di Keypath Education
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong remote‑first culture, which I appreciated.

Svantaggi

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Risposta di Keypath Education
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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