Vantaggi
I made some very good friends here. I was also lucky enough to work for a good regional manager- he was supportive, and good at training. However, very little was done with the "old-timers" who were set in their ways of doing business poorly- there were never any consequences for repeated poor or unprofessional behavior. Also, he was stretched thin and had 4 offices underneath him so he could only do so much.
Svantaggi
The pay structure is abysmal!! You are paid on a draw and all of your commissions go towards repaying that draw before you see any. Also, you are not paid said commissions until the companies or clients pay. 4 times out of 5 you have to jump in and do your own A/R or collections to get your clients to pay their bills while asking for new business at the same time. It can take months to have your companies pay and then often by then, you are having to repay your draw. It is very hard to get ahead and stay ahead. It is 100% cut throat to get new business- there are rules of engagement in place but no one follows them and they are not enforced. The employees who have been there the longest typically win any argument that comes up as to whose client is whose. There is very little camaraderie between offices even if you work closely on filling their roles. The office environment is terrible too. Lots of money was just put into modernizing the offices to make them a more open concept- lounge areas, flat screens, coffee bars, etc... While they are beautiful, it is nearly impossible to hear your self think. Each "cube" is an 8' desk with a 1' high partition surrounding it. You are literally staring at the person across from you and if you are both on the phone at the same time (which, face it, this is a phone business) you couldn't hear the person on the other line. Although they would frequently ask me who was shouting next to me. Really really unprofessional. We would stagger our calls so that we didn't have to talk at the same time and that is not the most effective way to do business. Benefits are awful. There is little to no room for growth.