Controltec has an up hill battle to fight in creating user friendly applications. - Recensione dipendente - Software Engineer presso KinderSystems

3,0
18 mag 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are many opportunities to take on challenging software problems at the company once you've put in the time to a respected developer. There are opportunities to grow and take on leadership positions if your abilities shine.

Svantaggi

There is an overall sense that "change is bad". Their applications are a bit embarrising in the sense that they are not designed properly. They basically create the application with no vision for systematic growth and well design from the user's point of view. The vocabulary throughout the application is EXTREMELY inconsistent, which is horrid to any new user or new hire. Overall there software can help but man they sure have an UP HILL battle to win in creative INTUITIVE software.

Esplora altre recensioni su KinderSystems

5,0
13 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

People who are passionate about delivering high quality support to agencies and providers administering subsidized child care are what drive this company. The support and commitment people in this company put towards their work is commendable.

Svantaggi

Always more work to be done!

3,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Kind management Easy on boarding with guides to help the whole way through calls

Svantaggi

- Miscommunication of what role actually is. - Ai push causing several agents to lose their jobs overnight leading to insane queues that rarely die down like they used to. - Constant fear of losing job because of push of Ai roles - No time to study to work toward their 'inside promotions'

1
avatar
Risposta di KinderSystems
3w
Thank you for this review and for the kind words about our management team — that means a lot to us. The intent behind these changes is to let our agents focus on the complex, high-value work that genuinely requires human expertise, while giving customers with simpler needs a faster path to resolution rather than waiting in a queue for a live agent. We believe that's a better experience for both our customers and our team. We hear that the transition has created real strain, and we take that seriously. Our agents are at the heart of what we do, and their wellbeing matters to us. We're committed to supporting our team through this change and making sure people feel heard along the way. If you'd like to continue the conversation, please reach out to me directly. Best, Kate Byers VP of People KinderSystems
Vedi recensioni per: Utile|Valutazione|Data|Tutto