Overall Not A Great Time To Work Here, Considering. - Recensione dipendente - Dispatcher presso Knight Security System

Collaborative, supportive and pleasant work environment

Office location wasn’t in a great area

- I was fortunate enough to work with some good, hard working coworkers until they would eventually leave and replaced with gradually less bearable people with very little common sense or knowledge of proper installation, programming, and/or servicing of the products. They simply don't have the ability to keep a strong team intact.

- Unfair compensation. They continue to pay below market regardless of how many hours you work, how many certifications you gain, or how much additional responsibilities you take on. - Terrible insurance. It's just a joke, not much else needed to understand poor insurance plans. - Lazy management. Except for one individual, I never once saw someone from the office help with the work load. If your service backlog is stacking up and you have the knowledge then pull up your bootstraps and help the company keep their customers happy. - Salesman sell dreams, no reality. If you sell a certain product make sure you understand it's abilities and limitations. Selling a customer a system with the promise that it'll open the door for them using facial recognition when the most it can do is take a physically pressed code to unlock is ridiculous. This is a bit of an exaggeration, but it isn't far from reality with the promises made and then having the customer upset with the technician that the system isn't doing what they were promised it would. - Poor leadership. There is no leadership, there is only lazy people who have snaked their way up the ladder barking orders to underpaid, overworked, under appreciated technicians.