Vantaggi
Great after college job since its the only type of person who is desperate enough to take the job.
Svantaggi
Responding to alarm calls at 2AM Company knows it has no staff in stores, knows that it compensation is the #1 issue, but ALWAYS looks past it and dismisses it as "not an issue". Old outdated policies and procedures Having to fake out the store to make it look "perfect" for corp visits High turnover Underpaid staff who will leave you as soon as something better comes Corporate planners have no idea about how bad their ideas are until they crash and burn. Credit, Credit, Credit and Credit card solicitation. Almost feels like the company wants to be the next Wells Fargo. Customer service score which does not represent the population of customers shopping in the stores being held over the heads of managers. Non-existant pay increases, like expect a few cents a year if anything. Technology that does not work, and the corp message is always "we know that you cant ring out any customers and they are mad, but teams are engaged with no ETA on a resolution" NO work-life balance as an executive you are expected to work 45 hours a week with NO overtime and are required to switch your schedule around Kohls ever-changing hours. Unrealistic performance goals and workload Amazon program which drains the life and happiness out of staff Customers who can get away with almost anything, and managers practically give away products at deep discounts so they do not have to hear the district manager complaining about a "hospitality score" Being stuck up front as a "line monitor" when we have zero customers in the store all in the sake of "hospitality" when we could be doing things in the back of the store to increase sales because we have no staff.