Disorganised and amateurish at the strategic level, which filters down through a stagnant management structure to create an unnecessarily stressful environment within which to work. Retarded in attitude towards sustainability and social responsibility yet through an unstylish pair of heavily rose-tinted glasses see themselves to be a progressive, forward thinking firm by belatedly adopting 21st century working practices. Struggling to attract and retain talented staff for good reason - people feel undervalued, under-utilised and uninspired within just a few months of employment.