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      Kustomer

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      Recensioni su Kustomer

      old boys club meets girlboss at the aging "start up" - Recensione dipendente - Former Employee presso Kustomer

      3,0
      1 giu 2026
      Former employee
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great benefits! Nice working people on the teams, fun company wide trip.

      Svantaggi

      Favoritism, a general sense of overall life dissatisfaction from some higher ups, and making references to inside jokes that happened years prior at the company that so many people weren't present for is weird. It's difficult to feel secure or capable when you make a mistake because you will immediately feel the pressure. Rather than treating you as human, it's strike 1. Don't you dare communicate that you need guidance and/or support on something - you're showing your hand.

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      5,0
      23 feb 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      experienced leadership low ego environement - everyone's willing to help each other out fast paced, minimal red tape innovative engineering

      Svantaggi

      fast paced, ambiguous environments aren't for everyone - you need to be excited about taking ownership to thrive here

      1
      avatar
      Risposta di Kustomer
      2mo
      Thank you so much for sharing this. We’re really happy to hear that the low-ego environment and the willingness of the team to help one another has stood out during your time here. Building a culture like this is a team effort, and knowing that it’s hitting the mark for you is a huge win. We’re glad to have you with us!
      2,0
      3 mag 2026
      Software engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      - Smart, friendly coworkers - Lots of opportunity because people leave constantly. If you make it 6 months you'll probably be the most experienced person on your team. - Company appears to have money so is relatively stable for a startup

      Svantaggi

      - By far the most turnover I've ever seen at a company. Part of this is the constant firings done in secret. But it's also from people quitting because of how bad this place is. - Arbitrarily set and unattainable deadlines. Everything is always code red and always urgent. - No work life balance - Platform and product is bad, but there's no time focused to fixing it because we're always pushing new AI slop projects - Negative future outlook for the company. Business is going downhill and the founders are grasping at straws to find something that sticks. - Engineering has a lot of issues, so we re-org to pretend they don't exist. - Leadership perpetuates a negative culture. Employees are afraid to speak up. Expect to be Slack deactivated if you do. - Lack of accountability from management - Low pay for the stress

      7
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