Vantaggi
Gratis and excellent products. Training is ok. It used to be better when you had an actual class. I wonder if it became too expensive because now it's just watch a video and written information. It's still ok though because trainers seem to be available for questions.
Svantaggi
Challenges employees face: zero support from upper management, lip service only, they require employees to give give give and all you get back is gratis when you'd rather have ACTION. Managers are often required to manage 2 stores but only some get more pay for it. If upper management doesn't like the manager then the whole staff pays for it. They hire inexperienced managers and assistant managers and expect them to work out but part-time staff end up managing and coaching these "managers". District Managers only seem to focus on large and flagship stores then wonder why things fall apart. They also expect you to work in subpar conditions like lack of heat in winter. Every winter they act like this is something new. Give Us a Break or at least look into the situation. Ask about the turn over rate if your applying for a job. If management were as good as the products this could be A Great Pace to Work but they just don't seem to realize the people selling the product are to be valued. I'm beginning to wonder if this really stems from Ronald Geiger, the owner. This company is all talk no action. Employees working alone in stores from morning until closing. Not Safe and not healthy. Managers send the schedules to district managers and they just let it happen. If you're a product at L'occitane you're golden - if you're an employee - tough luck. It's taken years to write this - finally lost hope. Very sad.