Nothing special - Recensione dipendente - Manager presso LSE Retail Group

One notable positive aspect of this Company is the presence of a commendable warehouse team and the exceptional Customer Service team. Despite the challenges within the company, they consistently provide quality service, showcasing professionalism and dedication.

Unprofessional Senior Management: The senior management's conduct at this Company is shockingly unprofessional, featuring unethical whispering and gossiping. Witnessing such behavior during meetings, including mocking tones and laughter directed at colleagues, paints a disconcerting picture of the company's values. Bullying Culture and Unfair Treatment: The organization fosters a culture of bullying, with senior management setting a tone of hypocrisy. Colleagues engaging in unethical whispering and gossiping within the product team further contribute to a toxic work environment. Unfair treatment persists, reflecting a lack of integrity and fairness.

1. Friendly, relaxed atmosphere in the Customer Service department. 2. Management doesn't micromanage. 3. Work is easy, majority is online based customer service. Answering product information questions and queries about delivery, with a little phone work.

1. Long Hours. Customer Service department is split into the early and late shifts: Early 8am to 4pm Late 12pm to 8pm These hours are set, there is no alternating between the two. Great for early shift workers but late shifts are not suitable for people with families. Shifts are also rotared for alternating weekend work, this means you can end up working 7 or 9 consecutive days. 2. Staff are not regularly reviewed for quality of their work. There is one or individuals in other departments who are clear examples of 'failing upwards'. 3. Little to no professional development. 4. Business is seasonal somewhat, tends to be a slump in the amount of work midway through the year.