Vantaggi
The best part about working within the Operations aspect is the people that you meet. Everyone at my restaurant was extremely fun and caring, and they made coming in everyday a rewarding experience. The food is also pretty good, and they are beginning to introduce varying menu choices with their Monthly Chalkboard concept.
Svantaggi
Where do I even begin? Upper-level management is poor and very close-minded; they don't care about their employees, their main focus is keeping labor incredibly low (which is almost impossible when the sales numbers are so low), and the employee turnover rate is alarming. They also work you like a dog and hardly, if ever, praise their employees for their hard work. I find this to be absolutely appalling as these people are essentially the face of the company since they are the ones who interact with guests on a daily basis. If that weren't enough, they are also quick to call you out on a mistake, no matter how minute it might be. This is why so many great people have left the company already. Within the last 6 months, there have already been about a dozen General Managers who have simply left because the upper echelon of management just simply overworks and undervalues their employees. If you are smart, work hard, and like to think critically, then I urge you to look elsewhere. In my opinion, the future looks very bleak for LYFE Kitchen.