Account Manager / Recruiter - Recensione dipendente - Recruiter/Account Manager presso Lab Support

1,0
19 nov 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice view, awesome downtown location, free parking, free Coffee, work cell phone provided, work computer provided, Free lunches and Happy Hours when boss comes into town.

Svantaggi

Management was often dysfunctional. Yelling and arguing in front of subordinates. There were many times when management contradicted each other which caused confusion with internal employees and loss of business with clients. However, subordinates were expected to not participate in this same type of behavior. *Management got away with putting their hands on an employee and when reported to HR, it somehow was the employees fault. Management got to keep their job and the employee was terminated. Please note - HR will side with Management at this company. *The new hiring structure for Lab Support is to find new employees with no experience (pretty much new grads) and pay them a low base salary with a not so lucrative commission structure. This causes a revolving door at many of the offices. My advice to new employees: Advice to new employees: if you have no better option, work your year, get your experience and look elsewhere. There are tons of better companies out there that pay you what you deserve. *"Team Events" were often mandatory and if you could not make it for ANY reason then you were seen as not being a "team player" by management. These were often schedule outside typical work hours and even on the weekends. Participation was expected, but compensation of your extra time was not. The only good thing about these events were that they were often times paid for by the company so you wouldn't have to spend a penny of yours. *Peter Principle promoting = ineffective management. "Lead by example" is a mantra management pushes towards its employees but it's more of a "do as I say, not as I do" type leadership. Promoting a talented individual is great, but if they lack the social skills to effectively lead a team of new employees then what kind of positive outcome would come out of it? Management should be promoted on interpersonal skills and not previous numbers.

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5,0
12 apr 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I had a good experience with lab support. I was contacted for a position and placed with the client pretty quickly. I started with them (pleasanton ca branch) in 2015 then was hired on as permanent in 2016. I stayed at that company i was placed with for 3years. Also the recruiter would check in with me and my boss to make sure everything was going smoothly and would bring us chocolates every year for Christmas. I was offered health insurance through lab support but at the time I didn’t need it.

Svantaggi

In my experience there were no cons.

1,0
27 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Once a recruiter gets hold of your resume, they are relatively quick in contacting you with opportunities and in scheduling interviews. Compensation was reasonable for a low-level contract lab tech position. I was placed with a company with which I am very happy and was actually brought on full time at a higher position once my contract ended. Good for "getting your foot in the door," so to speak.

Svantaggi

There is little to no communication between Lab Support and their contract employees once placed in a contract position. The only resource provided is the Contractor Care phone line, and the help given is inconsistent and, on two occasions, the information provided was actually wrong. However, the largest "con" I experienced was their benefits system, which is atrocious. Upon being hired I was given no information about benefits and their availability. Thankfully, I inquired with my recruiter who told me they were available, but actually electing into the benefits offered (Dental and vision are good, health coverage is extremely expensive if you want decent coverage) was not easy or streamlined (I was given erroneous information by a Contractor Care representative, and upon submission I received no confirmation regarding the receipt of my paperwork, despite inquiring). Upon completion of my contract and the resulting termination of benefits, I have received little to no information regarding continuation coverage, despite reaching out to multiple people on several different occasions.

5
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