If you have other options, do not join Languageline - Recensione dipendente - Interpreter presso LanguageLine Solutions

1,0
11 gen 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I can think of nothing. Probably easy to get in since quality is not valued much here.

Svantaggi

So many, here are a few to start with: - Treat employees with no respect and appreciation whatsoever - Keep reducing your rate, everything is non-negotiable, take it or leave it - Signing new clients on too fast without hiring and training more interpreter - My calls are always back to back, hours and hours of constant talking without a break, please note that you will most likely not have a chilled day with few calls, except for Christmas - No paid leave, almost non existent health benefits, even non paid leave is very very limited, 10 days a year, please not, it's unpaid leave and they still make it hard for you to take them - System always break down a lot, make the job even more stressful than it already is - They squeezed and squeezed every thing they can out of employee. I imagine their principle would be "Money is the most important thing to our organization - Some people are lucky to be contractors, I think they stopped hiring contractors. But they keep reducing the rates and push all the call to employees, until all of us are busy then the calls flow to contractors (to save money of course) There are so many more things, I just can't list them all. My whole life I have never worked for an organization that operate with mainly profit in mind. I feel mistreated and taken advantage of. My goal is just to stay until I have more experience and leave as soon as I can. If you have other options, do not join them. Even though this will make things harder for us, we will keep being understaffed and exploited but I want to be honest and help people from making mistakes.

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5,0
10 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I feel that I work for a very organized company.

Svantaggi

Just have to get used to/be ready for same day job assignments.

avatar
Risposta di LanguageLine Solutions
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Svantaggi

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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Risposta di LanguageLine Solutions
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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