Not a nice company to work for - Recensione dipendente - Customer Service presso LanguageLine Solutions

1,0
29 apr 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good social activities, decent pay for managers

Svantaggi

Not made to feel welcome if you are not one of them. I have been bullied by a whole team but no use complaining because HR will not believe it is bullying. Some Executive team members are too friendly with some managers so I don’t feel I can lodge a complaint. I know at least one employee who was bullied by the line manager who resigned recently. Too much mollycoddling of some staff members and excuses their rude and obnoxious behaviour.

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5,0
27 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Svantaggi

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Risposta di LanguageLine Solutions
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Svantaggi

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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Risposta di LanguageLine Solutions
2w
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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