False promises, bad management - Recensione dipendente - Interpreter/Translator presso LanguageLine Solutions

1,0
25 apr 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work from home is possible.

Svantaggi

First of all , when interpreters are interpreting a supervisor comes on the line without making his/her presence known. So you don't know they are listening to you. second, they contacted me via email and asked me to be a trainer. Withing one day, they denied what they had said previously. There is not organized management and I even don't know who is my supervisor or manager. So if I want to put their name as a refrence when I apply for a new job, it is impossible. I have been looking for another job, they pays more, has descent management, and I know who is my manager so I can solve the job-related problems.

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5,0
10 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I feel that I work for a very organized company.

Svantaggi

Just have to get used to/be ready for same day job assignments.

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Risposta di LanguageLine Solutions
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Svantaggi

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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Risposta di LanguageLine Solutions
3w
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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