Not as good as the job sounds - Recensione dipendente - English/Spanish (OPI) Over The Phone Interpreter presso LanguageLine Solutions

3,0
13 lug 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Opportunity to interpret for different companies and keep your skills honed Learning a lot about different sectors Training is ongoing

Svantaggi

Poor salary Company does not take responsibility for any issues regarding connectivity and always blame the interpreter for everything No opportunity for advancement Interpreters in Mexico are managed through a third party HR recruitment office called Human Quality; the people there are not professionals and treat interpreters like we are expendable We get no respect for what we do. The whole work environment is wrapped up in threats and punishment. I contacted HQ abouta surgery I needed to have ( with plenty of time before) and asked exactly what I needed to do to keep my job since I required 2 weeks to recover and be able to go back to work. They gave me the info and then proceeded to arrange for my dismissall! Behind my back!!! Their excuse was that I had to send them documentation from my hospitalization BEFORE I even was hospitalized and from my release as well. I am really appalled at the way these people handle their communication and how they treat employees. Unfortunately I was also blamed (though it wasn’t something in my control) for all the power outages in the area which were a result of construction manouvers for the huge mall that was being built down the street. Even though I sent in my SR’s explaining this I was constantly getting admonished for it.

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Risposta di LanguageLine Solutions
3y
Thank you for taking time to leave a review. LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

Esplora altre recensioni su LanguageLine Solutions

5,0
10 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I feel that I work for a very organized company.

Svantaggi

Just have to get used to/be ready for same day job assignments.

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Risposta di LanguageLine Solutions
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Svantaggi

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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Risposta di LanguageLine Solutions
4w
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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