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      LanguageLine Solutions

      Azienda coinvolta

      Recensioni su LanguageLine Solutions

      low ball - Recensione dipendente - Online Interpreter presso LanguageLine Solutions

      1,0
      30 set 2022
      Online interpreter
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      a part-time job that you can have on the side; if you speak a language fluently, it usually does not require too much of your intellect nor energy (although things can get stressful and tiring at times, and there are some difficult calls that require focus, patience, and composure). I can't imagine someone would want to work full-time for LLS or treat it as their career. No opportunities for growth, for collaboration, for making any connections with co-workers, or even speaking to your supervisor. In fact, you don't have a supervisor. At best you can talk to some AI/ computer. Or create some ridiculous support tickets whenever you need to sneeze...

      Svantaggi

      Very low pay and practically no benefits. No vacation. You pay for your own internet connection, you have to work on holidays without extra pay, and you have to spend hours/ fill in tons of paperwork if you want to take any, unpaid, time off.

      avatar
      Risposta di LanguageLine Solutions
      3y
      Thank you for taking the time to provide your feedback. We are always striving to be better for the employees who are LanguageLine’s core. We have many resources including a team of managers available to support and help our interpreters grow and be successful. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

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      5,0
      27 ott 2025
      Telephonic interpreter
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

      Svantaggi

      The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

      avatar
      Risposta di LanguageLine Solutions
      8mo
      Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
      1,0
      24 giu 2026
      Spanish bilingual interpreter
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Stay home. That's all. Nothing else.

      Svantaggi

      Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

      1
      avatar
      Risposta di LanguageLine Solutions
      4d
      Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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