Worst job ever and one of the most abusive companies I've had to work with out of necessity - Recensione dipendente - Interpreter/Translator presso LanguageLine Solutions

1,0
31 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

they don't have any thing nice worth saying after almost 3 years of abuse. I just hope glassdoor doesn't erase this to help them. anyone looking for a job in this company living outside of the United States be warned.

Svantaggi

- awful poverty salary, less than 500 dollars a month for 8 hours of the most stressful, abusive, demanding job ever. - they love to outsource people in other countries with bad economies, they do this through the use of other third party companies to avoid back slash when they fire people because they wear them out and cause physical and mental harm from how abusive they are with their employees. - they don't pay any form of bonus/over time, If one of their also clients makes you stay longer than your shift, then it's too bad. - most of their are clients are extremely rude to the LLS employees, - they keep chaning your schedule around without any previous notice and cero concern on how this might after and impact employees personal time, life, and other responsibilities. - They have "supervisors" monitoring employees on calls all day, These supervisors seem to have an attitude more in line with that of an overseer than an actual supervisor. - Cero empathy and respect for the employees: personal time, physical and mental health. - every year during the months of may and june, when there aren't back to back calls, they start firing employees to save money. "Why pay for 3 employees when 1 can do the job of 3 for the same salary." - No opportunity for growth with in the company for any other position aside from being an overworked and underpaid interpreter.

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Risposta di LanguageLine Solutions
1y
LLS uses a strict standard of call handling protocol that has been refined over the past 42 years and has been validated by numerous outside agencies, including “Great Place to Work.” Our partners have the same commitment. We take particular objection to the assertions. Unfortunately, it was not a good fit for you. We wish you well in your future endeavors.

Esplora altre recensioni su LanguageLine Solutions

5,0
27 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Svantaggi

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Risposta di LanguageLine Solutions
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Svantaggi

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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Risposta di LanguageLine Solutions
3w
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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