New to the field? Great Place To Work! Experienced interpreter? Please find another place to work - Recensione dipendente - Dipendente anonimo presso LanguageLine Solutions

1,0
14 nov 2024
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote job, online training, and they pay on time. Some trainers and managers are nice.

Svantaggi

They will work you until you break. They'll pile responsibilities with no promise of pay increase or job title change. You won't be able to reach managers via phones if you have concerns about payroll or your work hours, only through emails and support request, and they will take their time to get back to you. Their support desk can only help so much with tech support and escalations. You'll start at the lower position, then they'll force you (as in, using the agreement that you signed when you first started the job) to be in a higher level position with little to no pay increase. Rude LEPs and clients, you'll spend hours explain the application process (with complex terms) for the LEP to hangup at the end of it. If you're getting court calls and the judge ask if you're certified, they told you to say that "I am certified by LLS"

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Risposta di LanguageLine Solutions
1y
Thank you for sharing your experience. We value the time you’ve taken to provide such detailed feedback, as it helps us identify areas for growth and improvement. We’re pleased to hear you appreciate the remote work setup, online training, timely pay, and the supportive trainers and managers you’ve encountered. We understand the unique challenges interpreters face with clients and the responsibility that comes with ensuring accurate communication. We strive to provide the necessary tools, training, and support to empower interpreters in these situations, and we’re always open to hearing suggestions for improvement. We wish you well in your future endeavors.

Esplora altre recensioni su LanguageLine Solutions

5,0
10 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I feel that I work for a very organized company.

Svantaggi

Just have to get used to/be ready for same day job assignments.

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Risposta di LanguageLine Solutions
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Stay home. That's all. Nothing else.

Svantaggi

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

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