Working here made me sick physically - Recensione dipendente - Mandarin Interpreter presso LanguageLine Solutions

2,0
28 dic 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Tranining for entry level employee.

Svantaggi

Too many. Besides low wage, high stress working enviroment. It has a very bad medical insurance plan that it covers almost nothing. Because of the high intensive interpretation and mental stress from clients(poor audio, vague voice, spoken too fast, nonsense, accent, wrong language...), I got TMJ and went to so many different doctors, they couldn't fix me. The pain comes from your head, your ear, your mouth. When you eat, when you talk, everything that you need to use the temporomandibular joint and the muscles connecting to it. The things that you do without thinking now becomes a problem. The wage paid was so minimum and the cost is your health. I had left the company for a while, but the chronic pain it left me still constantly bothers me. They even took me money without my permission after a year I left from my 401k plan, but yet to be able to explain the difference amount. And Lincoln Financial Group wouldn't do anything about it, because they only listen to LLS, their customer. Please run away from the company if you can before it destroys your health!

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Risposta di LanguageLine Solutions
1y
Thank you for sharing your experience. We acknowledge the demanding nature of interpretation work, and we offer various resources aimed at supporting interpreters' mental and physical health. While we understand that experiences may vary, we regret that our offerings did not meet your expectations. Regarding your concerns about your 401(k) plan, it is important to understand the plan guidelines. We wish you all the best in your future endeavors.

Esplora altre recensioni su LanguageLine Solutions

5,0
27 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Svantaggi

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Risposta di LanguageLine Solutions
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Svantaggi

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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Risposta di LanguageLine Solutions
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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