Vantaggi
Leaftech will hire people with little to no I.T experience. You have the opportunity to get your feet wet in almost everything involving I.T.
Svantaggi
Management will take full advantage of people not having I.T experience with very little pay. You are expected to work lots of overtime which include weekends and if not justified will be removed. This is a very much sink or swim position. You either learn the process quickly on your own with little training or Management comes down on you in front of everyone. The owner tries to disguise his business as a fortune 500 company which makes you very very busy. There are 9 technicians with over 300+ clients. Your title does not mean anything. I was a level 1 handling level 2 and 3 tickets on a daily basis. Your fellow co workers and higher tiers are also very busy so asking for support can be a challenge. This place feeds off of office politics, but the owner will brag about having inappropriate conversations with co-workers and clients.