a double-edged sword - Recensione dipendente - Director, Customer Experience presso Learning.com

3,0
24 ago 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of passionate, intelligent people who will bend over backwards to assist customers and coworkers alike. Headed in the right direction with scaling internal processes, making data-informed decisions. Opportunities to wear lots of different hats and work cross-functionally. Leadership made more effort to communicate with employees during COVID by closing the office starting in mid-March and holding weekly(ish) company-wide remote meetings. David Mills, VP of Technology, genuinely cares about his employees.

Svantaggi

CEO is short-sighted, always looking for a shiny object or big new sale that can keep the ship afloat. No long term vision, no specific business goals or objectives to strive toward, no product roadmap. Lack of focus on retaining existing customers, long-standing technical debt and outdated product content. The company laid off over 20% of staff in July due to projected economic impact of COVID, eliminating roles in almost every department except new business sales.

Esplora altre recensioni su Learning.com

5,0
1 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

• Awesome culture and values. At Learning.com, we worked hard and play hard. We always try to meet online for fun activities like trivia. • Work-life balance is easily attainable. We have half-day Fridays and are able to make our schedules fit around family life. • our compensation and benefits are top notch.

Svantaggi

I cannot think of any.

1,0
10 giu 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Benefits/Healthcare -Co-Workers -Remote -Old HR team -Used to be a fun and diverse working environment!

Svantaggi

Worked at Learning.com for 4-5 years now. For a time, it was a genuinely rewarding role — creative, collaborative, and rooted in a shared mission to make learning engaging for students. However, after the company was sold and new leadership stepped in, the culture took a noticeable turn for the worse. What was once an open, vibrant environment shifted into something stale, grey, and rigid. Open communication was discouraged, and an unspoken "do as you're told" mindset replaced any room for honest discussion or feedback. My team was dissolved, and I was moved under new leadership where the stress became overwhelming. I began experiencing heart palpitations due to the pressure and lack of psychological safety. I was unable to bring these issues up safely due to my managers aggressive and easily irritable attitude. The shift wasn't just cultural — it was also creative. The over-reliance on AI tools across the board, combined with stagnant wages and little to no input from actual educational and visual designers, made it clear that our voices and craft were no longer valued. The product itself began to reflect this shift — once colorful and dynamic, it started to feel as lifeless and disengaged as the new company culture. If you’re a professional looking for a place where your input is respected and your well-being is prioritized, I’d strongly recommend proceeding with caution.

3
avatar
Risposta di Learning.com
11mo
made over the last year to meet the shifting needs of our customers and responsibly integrate AI can bring about cultural shifts that not everyone experiences in the same way - especially after years of stability. We remain committed to an open, inclusive culture, competitive benefits, and pairing human creativity with technology to serve students and educators better. We appreciate your contributions to Learning.com and invite any current or former team member to share candid feedback and ideas. Your perspective helps us keep improving. We wish you the best in your future endeavors.
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