Talented Team Held Back by Poor Leadership and Lack of Structure - Recensione dipendente - Customer Success Manager presso Lemnisk

1,0
8 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Competitive salary package. - Supportive, friendly, and collaborative teammates. - Team members are generally helpful and willing to support one another despite the challenges.

Svantaggi

- Favouritism within management and leadership created unequal treatment across teams. - Leadership competency and decision-making often lacked clarity and strategic direction. - Absence of clear workflows and operational structure led to confusion and inefficiencies. - Poor project timeline management caused overlapping deliverables across teams, resulting in avoidable friction, burnout, and constant urgency. - Constructive feedback aimed at improving systems and processes was often met defensively rather than collaboratively. - Unprofessional communication styles, including the use of crass or rude language towards employees aiming to embarrass the employees. - Client expectations were sometimes overpromised without adequate internal capacity or planning. - Accountability during client-related mistakes was lacking, with communication at times becoming defensive or unclear instead of solution-focused.

Esplora altre recensioni su Lemnisk

5,0
18 ago 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

All the support staff is in India

Svantaggi

Always supported and the exec team is excellent

4,0
12 gen 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Excellent opportunities, smart team members, above average pay, nice set of people, overall a very nice place to work.

Svantaggi

Having stepped into a new business domain, a lot of things were unpredictable during my stay there. The company has only a couple of engineering managers, who have a very decent technical knowledge but almost zero management skills. Wish they were in tech roles than managerial roles! Could learn to be less rude and listen to engineers in Scrum.

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