Definitely not your typical insurance company - Recensione dipendente - Customer Experience Specialist presso Lemonade Insurance

3,0
13 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Management can be considerate and nice. 100% employer paid M, D, and Vision HSA contribution 401k Match

Svantaggi

Expect management to be late to schedule 1 on 1s Lack of tools to provide good quality customer service experience to customers. Performance to be heavy CSAT survey based. No annual pay raises, no bonus or commissions Have to work at least one weekend a week unless your in management Schedule pick based on performance twice a year - no consistent schedule

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5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company/culture, great people, great exam support. Surrounded by the cream of the crop in the insurance and insurtech world. interesting and dynamic work. A nice bonus is you will learn how to code here, it's non negotiable.

Svantaggi

No formal rotational programs. Work can get get overwhelming during exam season (maybe not a unique thing to this company). No bonuses, just equity.

3,0
20 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

When I started there it was amazing. Lots of flexibility, good pay, great benefits, and fantastic people to collaborate with. It was a real startup culture.

Svantaggi

Once they started hiring old hats from entrenched and archaic insurance companies to be senior leaders the tone changed. Almost overnight it became just like the institutional insurance companies where you can be stabbed in the back at any moment and you’re only valued if senior leaders can see your work product. If you don’t have regular interactions with them or pat yourself on the back often you are as good as gone.

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