Not worth it anymore - Recensione dipendente - Sales Supervisor presso LensCrafters

3,0
6 dic 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent benefits, free eye exam every year, additional employee discount events through the year, free pair of glasses every year

Svantaggi

The focus is no longer on what is best for the customer. There is a push to make customers chose lens options that are not being made in the store in order for upper management to prove that the customers don't actually need the one hour lens service. Micromanaging is also a huge issue in many regions (by the regional managers), the employees at the store level are constantly under a microscope for everything they do and have the constant threat of getting some kind of reprimand for not meeting unattainable sales goals. Commission is also not what it used to be.

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5,0
26 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Worked well with a flexible schedule

Svantaggi

Busy work during slow times

1,0
19 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

when I first started it was a very employee based company. Great discounts, great benefits. Regional managers were swift to help if we had questions and offer support

Svantaggi

Since last year the environment has changed vastly. They no longer care about the employees and only want results. They have raised prices and insurances dont cover as well as they used to and they expect the managers to just force people to buy. If you dont make your monthly goals youre put on a PIP and the Regionals are constantly threatening you to make them. The work life balance does not exist. There is a group chat with your fellow store managers hosted by the Regional and if its your day off they still expect a response. I know it comes from the top down but the micromanaging has gotten so awful. Down to the minute you must be scheduled correctly. I have been here for 3 years and have never had a positive review even though our store has exceeded its goals. Doesnt matter to them, they expect more and more. They raise goals constantly and the only answer they have for making sure we hit those goals is no one leaves, even though they can get the same product from a competitor at a much lower cost.

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