Can't see the writing on the wall!!!! - Recensione dipendente - Eyewear Consultant presso LensCrafters

2,0
27 gen 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It's a job!!! Fr ee annual eye exams. Free eyeglasses (1 pair annually). Knowledge gained by working with experienced doctors of optometry.

Svantaggi

This company can't see what's happening in the real world!!!! Lots of attention is focused on the latest and greatest "culture shift". What actually needs to shift is the focus to bringing customers into the stores. Focus on having quality products and giving quality customer care. Don't focus solely on sales. Focus on being competitive with both pricing and with products. Carry products that customers are looking for, not just what Luxottica manufactures. Hard working experienced employees are slowly but surely being pushed out the door because of frustration caused by lack of pay and lack of hours. What's left behind are inexperienced and sometimes ignorant sales people who don't know a thing about quality eye care or eyewear!!!! Lenscrafters is no longer the best place to work!!!!

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5,0
26 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Worked well with a flexible schedule

Svantaggi

Busy work during slow times

1,0
19 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

when I first started it was a very employee based company. Great discounts, great benefits. Regional managers were swift to help if we had questions and offer support

Svantaggi

Since last year the environment has changed vastly. They no longer care about the employees and only want results. They have raised prices and insurances dont cover as well as they used to and they expect the managers to just force people to buy. If you dont make your monthly goals youre put on a PIP and the Regionals are constantly threatening you to make them. The work life balance does not exist. There is a group chat with your fellow store managers hosted by the Regional and if its your day off they still expect a response. I know it comes from the top down but the micromanaging has gotten so awful. Down to the minute you must be scheduled correctly. I have been here for 3 years and have never had a positive review even though our store has exceeded its goals. Doesnt matter to them, they expect more and more. They raise goals constantly and the only answer they have for making sure we hit those goals is no one leaves, even though they can get the same product from a competitor at a much lower cost.

1
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