Vantaggi
Great customer base, with the opportunity to form relationships and build a loyal following. Employees are dedicated to taking care of the customers, even when they are being treated poorly by upper management.
Svantaggi
If you are a salaried manager, your PTO will be stolen from you. This is a practice that has been going on for more than ten years, affecting thousands of salaried employees. As an example, you are scheduled to work five, eight hour days, at the end of day four, you have already put in an excess of 40 hours due to business demands. On day five you have to leave at noon for personal reasons, you will be instructed to put in four hours of PTO. I call it the "having your cake and eating it too" rule. This practice is clearly against federal law that states PTO can only be taken in full eight hour increments. After questioning this practice many times over the years, my regional manager finally admitted I was due the back pay. I have yet to receive the 186 days of pay that is due to me. If you are a Licensed Optician, you will find yourself having to choose between following state law regarding your profession, or keeping your job.