Disappointing Experience as a Licensed Optician - Recensione dipendente - Licensed Optician presso LensCrafters

1,0
26 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Discounts on eyewear and occasional perks. Decent work environment depending on the location and team. Flexible hours (if you're lucky).

Svantaggi

There's more emphasis on meeting sales goals than on providing quality eye care. Constantly being pressured to upsell everything from lenses to warranties makes it feel less like healthcare and more like a retail sales job. Constantly expected to juggle multiple responsibilities, often doing more than your job description outlines. It feels like they expect you to be a jack-of-all-trades—sales, admin, customer service, and optician work all at once. Despite being a licensed optician, the compensation is nowhere near reflective of the qualifications and expertise required. Corporate does not value your professional skills, and raises are minimal and infrequent. Opportunities for advancement are scarce. The company feels like a dead-end job for those who want to grow in the field of opticianry.

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5,0
26 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Worked well with a flexible schedule

Svantaggi

Busy work during slow times

1,0
19 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

when I first started it was a very employee based company. Great discounts, great benefits. Regional managers were swift to help if we had questions and offer support

Svantaggi

Since last year the environment has changed vastly. They no longer care about the employees and only want results. They have raised prices and insurances dont cover as well as they used to and they expect the managers to just force people to buy. If you dont make your monthly goals youre put on a PIP and the Regionals are constantly threatening you to make them. The work life balance does not exist. There is a group chat with your fellow store managers hosted by the Regional and if its your day off they still expect a response. I know it comes from the top down but the micromanaging has gotten so awful. Down to the minute you must be scheduled correctly. I have been here for 3 years and have never had a positive review even though our store has exceeded its goals. Doesnt matter to them, they expect more and more. They raise goals constantly and the only answer they have for making sure we hit those goals is no one leaves, even though they can get the same product from a competitor at a much lower cost.

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