30 gen 2023
Risposta di Lenus eHealth
3yAt Lenus we are obviously quite troubled by a review like this. We do thank you for your feedback. The picture drawn is not something we can recognise at Lenus.
We take pride in having a workplace where our employees are able to grow and develop, as leadership and employee development is at the top of our agenda. All of our Key Account Managers (KAM) are participating in numerous of our professional KAM Academies, where they are given the tools and expertise to empower a global community of coaches. Clients using the Lenus platform rate their coaches 8.9 out of 10 for their coaching experience.
We are on an important mission to solve one of our generation’s most pressing challenges; global health is declining. Our Key Account Managers (KAMs) are seen as key employees in that mission, as they are enabling coaches to spend more time interacting with their clients and less time on administration. We are proud of our KAMs worldwide for how they together with their team support and guide coaches in their everyday work impacting more people to live happier and healthier lives - 74% of our clients report lasting results.
Our employees are seen as the heart in Lenus, which is also why we measure employee feedback monthly and define organisational development accordingly. We do take pride in having an excellent engagement score among our employees scoring 7,9 out of 10 on how satisfied our employees are with Lenus.
With that being said, we are sorry to hear about your impression of us. Please do get in touch with us at press@lenus.io, as we would like to hear more about your work experience with us, in that way we can learn and develop our growing organization in the best possible way.