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LexisNexis Risk Solutions

Parte di RELX

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DON’T DO IT - Recensione dipendente - Customer Service Representative presso LexisNexis Risk Solutions

1,0
20 nov 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

PTO, free food, ability to work remote.

Svantaggi

Pay is below average and they compensate by giving away merchandise and having award ceremonies. If management doesn’t like you, you may not have any upward mobility and they will find a way to fire you. Depending on your department you may not be given the same opportunities to train for skills offered that may not be needed for your role but could help you advance in the company. The culture is very high school cliquish and the department I was in was not diverse enough. The on boarding process with the HR recruiter is horrific and unprofessional based on my experience and other employees I spoke with. Within the consumer operations division the LexisNexis pay is not commensurate on your skills or education. Promotions are based on who you know and who likes you they could careless how valuable you are as an employee. I would not recommended anyone I know to this division within the company.

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Risposta di LexisNexis Risk Solutions
6y
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Esplora altre recensioni su LexisNexis Risk Solutions

5,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Flexible work location - Management is loyal in terms of today’s standard - Above average PTO

Svantaggi

- Slightly under market pay

4,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Strong product portfolio with best-in-class solutions and a competitive edge that's hard to ignore in the industry - Diverse solutions and flexible pricing models create strong upselling and cross-selling opportunities within the existing customer base - High brand recognition — most financial institutions have used, currently use, or are at least familiar with the company - Consistent innovation keeps the product lineup growing and relevant - Strong culture of internal promotion given the lengthy ramp up

Svantaggi

- Compensation and benefits have decreased significantly over the years. Hitting goals has become significantly harder, certain financial bonuses have discontinued, and fewer reps are reaching top-tier performance tiers each year - Internal tools and systems are fragmented, outdated, and poorly organized. Finding the right answer — whether it's a process question or a product detail — can take far too long, and an over-reliance on tribal knowledge creates real productivity drag - The ramp-up period is substantial (~ 1 year to feel somewhat comfortable). Learning the product catalog, navigating internal systems, and understanding industry issues takes considerable time before you're fully effective

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