I want to like my job, but things keep getting worse. - Recensione dipendente - Claims Representative presso Liberty Mutual Insurance

2,0
25 ott 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Great benefits program - 401K matching & a Pension after 5 years vested -Flexible Spending Account -Employee Assistance Program - managed by 3rd party to keep confidential -Excellent health insurance

Svantaggi

-They are great at finding ways not to pay their employees what they are worth -Health insurance is fairly pricey, but worth it -Their current reorganization of the claims department leaves many people fearful of their jobs -Unreasonable workload in claims department -There is not a structured training program for new hires, so adding a new person to the team is difficult. Co-workers are expected to train new employees along with get their current workload complete. My team currently has 3 members who have been working for the company for at least 4 months and are still taking minimal (as few as 3) claims per day, leaving the rest of the team swamped and unable to meet customer demands. -Constantly change job description and demands without adjustment of pay. -I got "promoted" but it was considered a lateral move so there was no pay increase. Now that job is being changed to take on more claims (especially more complex claims) and I am still making what I made in an entry level position. -There is no negotiation for pay increases. You get what they say. It doesn't matter about your education, achievements, or the challenges that you have faced.

Esplora altre recensioni su Liberty Mutual Insurance

5,0
4 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work culture Flexible schedule No overtime Good career opportunities

Svantaggi

If working a technical position, they pay less than average

3,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote flexibility. Extensive training and licensing period.

Svantaggi

Not a real inbound sales position. You speak with dummies spitting their information to third party websites promising them cheap insurance. Then those people claim “you called me!”

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