Too many customer complaints. - Recensione dipendente - Claims Customer Care presso Liberty Mutual Insurance

3,0
26 apr 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice new building in Plano.

Svantaggi

Low wages, management is reluctant to handle customer complaints. Claims adjusters do not follow through with contacting customers or completing the claims process.

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5,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, generous PTO, flexible in-office schedule

Svantaggi

Honestly none, Liberty is a great place to work

1
1,0
6 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Svantaggi

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

1
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