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      Liberty Mutual Insurance

      Azienda coinvolta

      Recensioni su Liberty Mutual Insurance

      A pretty good place to work and start out in Insurance industry - Recensione dipendente - Customer Service Specialist presso Liberty Mutual Insurance

      4,0
      10 ago 2010
      Customer service specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      -Training is beneficial to job responsibilities -Good preparation for new hires to take licensing exam and paying for the cost (so initial investment in new hire is great). - Advancement opportunities are good, better than in banking industry! - Benefits especially disability insurance is a perk (free short term and long term is very reasonable -Performance based bonuses and time off priority (like it should be! not just longevity of time on the job).

      Svantaggi

      - Distance to travel (working in call center in central phoenix) to work from east valley - Management spends a lot of time in meetings and should be more available to employees. - Somewhat flexible with life balance. Needs to be a little more flexible with working moms.

      Esplora altre recensioni su Liberty Mutual Insurance

      5,0
      28 apr 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great work life balance and opportunity for growth

      Svantaggi

      As a private company opportunities arise only when people move roles

      1,0
      18 giu 2026
      Claims adjuster
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Work from home, only in office twice a month

      Svantaggi

      -Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

      1
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      Ricerche correlate: Offerte di lavoro di Liberty Mutual Insurance | Stipendi di Liberty Mutual Insurance | Benefit di Liberty Mutual Insurance | Colloqui di Liberty Mutual Insurance
      Recensioni su Liberty Mutual InsuranceRecensioni per Customer Service Specialist presso Liberty Mutual InsuranceRecensione su Liberty Mutual Insurance