Vantaggi
Some friendly people within the business
Svantaggi
Micro managing is too much and if you do not like that style then this is a tale of caution.
Keeping people back after your shift ends and do not ask if it’s alright to stay 2 half hours extra.
Poor communication and not everything was laid out in terms of the job once I had begun working on the phones.
Being pulled up over certain leads that I was passed from a 3rd party that I did not know anything about or how it works. Once conversation had finished with management I went back and asked the team if they were aware of it and they were not. So I got chastised for everyone else.
A working day has an extra hour that they do not tell you about until you start.
Targets are only achievable if you work morning till late and weekends. It is not possible to achieve if working the contracted hours. Targets constantly increase making it harder to achieve.
A couple of times I was spoken to disrespectfully that if you were not in the office, you would not stand for it in the street.
Young female colleagues trying to make a pathetic drama with other departments, as they think this will get them noticed more.