Low Morale, Poor Transparency, and Lack of Employee Support - Recensione dipendente - Dipendente anonimo presso LifeStance Health

2,0
2 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Meaningful, patient-centered work Dedicated coworkers who care about quality of care Opportunities to gain hands-on clinical experience Some supportive peer relationships

Svantaggi

Lack of management advocacy and support Poor communication and conflict resolution Micromanagement of capable employees Limited transparency around pay and internal decisions High turnover and consistently low morale In my experience, there are ongoing challenges with how employees are supported and how concerns are handled. Situations involving workplace tension and communication issues are not always resolved in a balanced or transparent way, which can leave employees feeling unheard and discouraged. There have been instances where strong-performing staff were closely monitored or micromanaged despite consistently meeting or exceeding expectations. Compensation practices also lack transparency. When concerns about pay differences were raised, the process to discuss them felt impersonal. Direct supervisors were not always actively involved in advocating for their employees, and decisions were often led by higher-level management who may not have been familiar with individual performance. This created a sense of disconnect and lack of support. Staffing and workload management are also areas of concern. There have been cases where employees carried significantly increased workloads for extended periods without adequate support. Rather than addressing capacity issues early, performance concerns were raised later, and role changes were handled in ways that did not feel fully transparent. Communication around transitions was sometimes unclear, contributing to confusion and frustration. Overall morale across teams is low, and turnover appears to be a recurring challenge. It often feels like the organization relies more on replacing staff than retaining and developing current employees. Given the nature of the work, there seems to be a disconnect between the organization’s mission and how employee well-being is prioritized internally.

Esplora altre recensioni su LifeStance Health

5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A close team that is supportive and collaborative Great work life balance Flexible schedule

Svantaggi

No paid holidays for fee for service type work

1,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Literally just the fact that you get weekends off. That’s it.

Svantaggi

Micromanagement. You can’t make any mistakes at all but yet the other teams on front desk and med serv can do as they please. You have to be ok with doing your work and other people’s work with no extra pay. They also add extra work to that same plate every month. I went from just scheduling first visits for patients to assisting front desk with referrals, grading my own calls?, scheduling 7+ more states than just New York. Oh and each state schedules differently so life stance wants you to learn each way that each state schedules. They also accept different insurances so you gotta remember that too. You have meetings either your manager every single Friday and she makes you ask questions even though you do the same job every day. Then she says you don’t have to ask questions but gets mad if you don’t. And God forbid you make a little mistake like forgetting to make a note or something. She’ll call you 5 times in a row even if you’re on the phone with a patient to ask you about it and give you attitude. She’ll tell you “let me know if you have questions” then when you ask questions you get an attitude! They don’t raise your pay and they always bring up “bonuses” but yet they keep changing the requirements to get the bonuses. You’re basically doing 7 jobs at once for $20 an hour. You also won’t be promoted unless you know someone. Favoritism plays a large role here

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Risposta di LifeStance Health
1mo
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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