Do Not Work Here - Misleading & Questionable Business Practices - Recensione dipendente - Child & Adolescent Therapist presso LifeStance Health

1,0
4 mag 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are none worth mentioning

Svantaggi

-There is a HUGE discrepancy in what you actually receive in terms of pay and what is presented during interviews & what Lifestance continues to advertise as far as compensation. Compensation is insulting for the amount of work required and the licensing/experience they require -Billing department is terrible and extremely rude towards clients. They incorrectly bill clients. The poor billing and business practices then negatively reflect upon the therapist. There's a reason LifeStance is being investigated due to client complaints of illegal billing practices and for violating federal securities laws -They say you have flexibility and control over your schedule but in reality you have no autonomy. They completely ignore your schedule & will over-schedule you despite saying you are closed to new clients -Office staff does not keep up with collecting payments from self-pay clients which leads to you not being paid until Lifestance is paid -Lack of racially and culturally diverse providers as well as a lack of cultural awareness & competency in staff, policies, and leadership -You're required to attend meetings and complete administrative tasks that you're not compensated for

avatar
Risposta di LifeStance Health
3y
Thank you for sharing your feedback. LifeStance is working hard to incorporate this feedback as we want to continue to foster great workplace. We appreciate all of the hard work you contributed to while you were here. We wish you much success in your career.

Esplora altre recensioni su LifeStance Health

5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A close team that is supportive and collaborative Great work life balance Flexible schedule

Svantaggi

No paid holidays for fee for service type work

1,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Literally just the fact that you get weekends off. That’s it.

Svantaggi

Micromanagement. You can’t make any mistakes at all but yet the other teams on front desk and med serv can do as they please. You have to be ok with doing your work and other people’s work with no extra pay. They also add extra work to that same plate every month. I went from just scheduling first visits for patients to assisting front desk with referrals, grading my own calls?, scheduling 7+ more states than just New York. Oh and each state schedules differently so life stance wants you to learn each way that each state schedules. They also accept different insurances so you gotta remember that too. You have meetings either your manager every single Friday and she makes you ask questions even though you do the same job every day. Then she says you don’t have to ask questions but gets mad if you don’t. And God forbid you make a little mistake like forgetting to make a note or something. She’ll call you 5 times in a row even if you’re on the phone with a patient to ask you about it and give you attitude. She’ll tell you “let me know if you have questions” then when you ask questions you get an attitude! They don’t raise your pay and they always bring up “bonuses” but yet they keep changing the requirements to get the bonuses. You’re basically doing 7 jobs at once for $20 an hour. You also won’t be promoted unless you know someone. Favoritism plays a large role here

2
avatar
Risposta di LifeStance Health
1mo
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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