Not worth it - Recensione dipendente - Support Specialist presso Lightspeed

there are days when it's not busy at all, and then there are days when the only break i get is to pee. management changes the kpis in the middle of the month… like why? management keeps raising the kpis just because we hit a target, like they think we can always do better even when we're already doing our best. the training honestly isn’t that good. there are a lot of difficult retailers, which ends up creating tougher support cases. no culture at all. all that and the incentive is just 1600 if youre a top performer lol