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      Lightspeed

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      Recensioni su Lightspeed

      Used to love it but - Recensione dipendente - Customer Success Manager presso Lightspeed

      3,0
      11 ago 2025
      Customer success manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      -fully remote (for some this can be a con but for me it's a pro) -flexibility -unlimited PTO

      Svantaggi

      -constant changes/turnover in middle management; it feels like these are always the first people to get let go if layoffs happen -constant turnover has created an overall feeling of instability and also added strain on the remaining team members; plans to fix this never feel like they're taken on with any sense of urgency -comp is incredibly low based on similar roles and tenure based on conversations I've had with colleagues that have moved on to similar roles elsewhere as well as my own research. The compensation does not match the requirements of the role

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      Risposta di Lightspeed
      9mo
      Hi there, thanks for taking the time to share your review and for your contributions over the past few years. It's great to hear that you've found value in working remotely, the flexibility and the PTO policy. We also appreciate you sharing your perspective on the recent changes in management and on compensation. If it would be helpful to have a conversation about our compensation philosophy, you’d be very welcome to reach out to our confidential mailbox people@lightspeedhq.com or ask your People Business Partner. Thanks again for the review.

      Esplora altre recensioni su Lightspeed

      5,0
      25 nov 2024
      Data entry clerk
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      nice atmosphere and understanding people

      Svantaggi

      Very hard for people who dont communicate

      3,0
      1 apr 2026
      Team lead
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexible hours, unlimited PTO, in a position to really grow after a few really rough years.

      Svantaggi

      Too many "yes" people near the top. VPs and directors want certain things done that they assume it will get done even if you show them hard evidence that it's not possible. If you give them a time line, they assume you can do it In half the time which is not how I work. Also there is a lot of " the right hand does not know what the left hand is doing"

      3
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