Lob

1,0

20 giu 2019

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Perks are pretty good, I guess. Nice office.

Svantaggi

- It's debatable whether the product has product market fit. People from the sales team are always leaving and complaining about how hard the product is to sell. At the end of the day Lob sells an API that enables companies to automate their printing and mailing process. Can you say BORING! The team is selling mail which is a DYING industry. Who still looks at mail? Margins are razor thin (selling the product ends up becoming negotiations with the customers over pennies). The business is so boring that it seemed at times the Co-Founders and management team are ready to move on and do something else, something interesting that people actually care about. - The issue with the product is that the sales team wants to sell to a developer or someone technical that knows how to use the product. In reality, mail distribution is run by the marketing team at most companies. Getting developers and marketing teams to be on the same page is the biggest struggle. It's extremely challenging conveying the value to the Marketing team when in reality the developers are the ones using the product. - The culture at Lob is the insiders vs. outsiders. The Co-Founders and some of the management team all went to college together so there's a very exclusive culture there (insiders) + the people who brown nose (wanna be insiders). The outsiders are everyone else who don't fit that mold and the new people. - A super slow growth and boring company in San Francisco. If you want to grow in your career, go to another company that has a promising product/market. Your career will grow as slowly as Lob's product, snail mail... Promotions are rare and have only been given to people who have been with Lob for 5+ years - After 5 or 6 years, Lob is neither deemed a success nor a failure. It's basically a walking zombie in the world of unicorns and dead start-ups. No clear sign on what's going to happen to the company. No bright future ahead

Risposta di Lob

Hi there, Thanks for taking the time to leave feedback for us, we appreciate your candid opinion. While we understand that building APIs to connect the offline and online worlds isn’t for everyone, it’s a mission that we are very passionate about. Print and mail is a $70+ billion dollar a year industry in the US alone and we saw an unfulfilled need to help companies who rely heavily on this medium of communication. Some of our biggest clients are in industries that touch people’s lives everyday --- financial institutions, hospitals and insurance companies, law firms -- just to name a few. With our mail reaching 1 in 4 households across the US, we’ll have to agree to disagree that mail is a boring, dying industry. We do however apologize that you had a negative experience with our leadership team and OG lobsters. Feeling like an outsider and that your success at a company is contingent on popularity is an awful way to feel and definitely not the type of culture we want to encourage at Lob. In order to make sure that everyone has an equal opportunity to promotions and opportunities, our teams are working on defining careers at Lob (complete with a more rigorous promotion process, expectations at each level, and competencies for each team) and sharing them company-wide. We hope that creating more transparency around careers will help empower and educate our Lobsters, giving them full ownership of their success. If you have any more specific feedback about what we can do better, please shoot us an email at WeAreListening@lob.com. Anything shared will be deeply appreciated. Thanks again, Anna (Your friendly neighborhood zombie lobster)

Boring product and mission within a dying industry run by inexperienced folks with big egos - Recensione dipendente - Dipendente anonimo presso Lob

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