13 nov 2023
Risposta di Loka
2yHello and thanks for your message. Although we see some of these points differently, your feedback still helps Loka grow and improve. Please allow me to address some of your points directly.
We look at employee happiness holistically, as reflected by Loka’s robust compensation packages, which are among the best in the industry. They include a highly competitive salary, plus the 5/4 Fridays you mention, as well as meaningful projects, mental wellness, fitness and upscale allowances and more. The result of our efforts is a 98% retention rate for the last year, which we believe demonstrates the overall employee satisfaction at Loka. Nobody is forced to work here. But many people do and many more want to.
We've never terminated an employee without pay for any reason other than a serious and deliberate breach of ethics and Loka policy. Nor do managers get mad when someone asks for a raise. These are important aspects of the professional world and our HX team takes them seriously. If the rare discrepancy in compensation does occur, HX is always available to help solve any issues.
Regarding the spreadsheets you mention: This is a common practice for working with contractors known as invoicing. It’s a simple and efficient system for contract work, which can vary from month to month, and has been in place across multiple industries for many, many years. Yours is the first complaint we’ve received about it.
Again, we do take feedback to heart. If you have any other feedback now or in the future, please do share it with your manager via Slack, DM or email--they're always available. And if you feel you're not being heard, reach out to your country manager or director.